Instabase Support is here to help in a wide variety of situations. If you're uncertain that Instabase Support is the right place to ask for help, always feel free to open a support ticket and we will work with you to determine the right place to get help.
However, there are some situations when Instabase Support is not the right place for help:
- You are working with Instabase on a deployment and already have an Instabase technical point of contact.
- You have questions on a tool that is unrelated to Instabase: please use the support channels for that tool.
- You have a sales question: contact your TAM or RSM directly.
- You require significant custom scripting (i.e. User Defined Functions, etc...). Please send a message to your TAM for information on custom services Instabase can provide.